Privacy policy

Welcome to Lymio ("we," "our," or "us"). We are committed to protecting your privacy and ensuring a secure online shopping experience. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://lymio.in/ and purchase our men’s apparel.

1. Information We Collect

  • Personal Information: When you register, place an order, or subscribe to our newsletter, we collect your name, email address, phone number, shipping address, and billing address.

  • Payment Information: We use secure, third-party payment gateways (e.g., Razorpay, PayU, Stripe). We do not store your complete credit/debit card numbers or CVV details on our servers.

  • Device & Technical Data: We automatically collect information about your device, IP address, browser type, and browsing behavior through cookies to improve your shopping experience.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders efficiently.

  • Communicate with you regarding order status, customer support, and new arrivals.

  • Personalize your shopping experience and recommend men's wear styles you might like.

  • Send promotional offers and newsletters (you can opt-out at any time via the unsubscribe link).

3. Cookies

We use cookies to remember your shopping cart items, understand your preferences, and compile aggregate data about site traffic. You can choose to disable cookies through your browser settings, though this may affect your ability to make a purchase.

4. Sharing of Information

We do not sell or trade your personal information. We only share data with trusted third parties essential to our operations, such as:

  • Courier Partners (to deliver your packages).

  • Payment Gateways (to process transactions securely).

  • Legal Authorities (if required by law or to protect our rights).

5. Data Security

We implement industry-standard security measures (SSL encryption) to protect your personal data from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to access, update, or delete your personal information at any time by logging into your account or contacting our support team.

7. Contact Us

For any privacy-related concerns, please contact our Grievance Officer:

  • Email: info@lymio.in